Return policy

Thank you for shopping at zeyuno. We hope you are pleased with your purchase. If you are not completely satisfied, we are here to help.

Please submit your return request within 30 days of receiving your item. It is essential that the product be in its original condition and packaging for us to process your return.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. The inspection process typically takes up to 7 business days.

After approval, your refund will be processed, and a credit will automatically be applied to your original method of payment. The actual duration of the refund may vary depending on several factors.

Please note that financial institutions may require additional time to process the transaction due to bank policies and currency conversion rates. Any delays encountered are beyond our control.

We do not cover return shipping costs unless the product is damaged or the return is a result of our error. Please ensure to use a tracked shipping method to confirm the return.

Custom items and final sale items are non-returnable. Please refer to the product's specific policy for more details.

For defective or damaged items, please contact us immediately. We will work to resolve the issue in the most expedient manner possible.

If you have any questions regarding your return, you can contact us at [email protected]. Our support team is ready to assist you.

Thank you for choosing zeyuno. We value your business and aim to deliver the highest quality products and service.